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:root{--encre:#24262f;--gris:#6f7380;--gris-clair:#9a9da8;--fond:#f5f4f0;--carte:#fff;--trait:#ecebe6;--trait-fort:#dcdbd4;--jaune:#fbc81a;--jaune-doux:#fff5cf;--jaune-bulle:#fff3c4;--fil:#f1eee6;--rouge:#b8473f;--rouge-doux:#fcefed;--vert:#2f8558;--vert-doux:#e6f4ec;--bleu:#3f63b5;--violet-doux:#efecf9;--rayon:16px;--ombre:0 1px 2px #24262f0d, 0 6px 20px #24262f0d}*{box-sizing:border-box}html,body{height:100%;margin:0;overflow:hidden}body{background:var(--fond);color:var(--encre);font:14.5px/1.5 var(--police-texte), system-ui, sans-serif;-webkit-font-smoothing:antialiased}h1,h2,h3,p,ol,ul,fieldset,address{margin:0;padding:0}ol,ul{list-style:none}address{font-style:normal}button,input,select,textarea{font:inherit;color:inherit}button,summary{cursor:pointer}button:disabled{cursor:not-allowed}:focus-visible{outline:2px solid 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10px;display:flex}.fiche-onglets [role=tab]{color:var(--gris);background:0 0;border:0;border-radius:40px;align-items:center;gap:5px;padding:6px 10px;font-size:13px;font-weight:500;display:inline-flex}.fiche-onglets [role=tab]:hover{background:var(--fond)}.fiche-onglets [role=tab][aria-selected=true]{background:var(--fond);color:var(--encre);font-weight:600}.fermer-fiche{margin-left:auto;display:none}.fiche-corps{align-content:start;gap:10px;padding:12px;display:grid;overflow-y:auto}.carte-douce{border-radius:var(--rayon);background:#faf9f6;gap:10px;padding:13px;display:grid}.carte-douce h3{font:600 15px var(--police-titre)}.fiche-titre{justify-content:space-between;align-items:center;gap:8px;display:flex}.source{color:var(--gris-clair);font-size:12px}.parcours{grid-template-columns:repeat(4,1fr);display:grid}.parcours li{color:var(--gris-clair);text-align:center;justify-items:center;gap:4px;font-size:11.5px;display:grid;position:relative}.parcours li:before{content:"";background:var(--trait-fort);width:100%;height:2px;position:absolute;top:9px;left:-50%}.parcours li:first-child:before{display:none}.parcours li[data-etat=fait]:before,.parcours li[data-etat=actuel]:before,.parcours li[data-etat=souci]:before{background:var(--vert)}.parcours i{background:var(--trait-fort);color:#fff;border-radius:50%;place-items:center;width:20px;height:20px;display:grid;position:relative}.parcours [data-etat=fait] i{background:var(--vert)}.parcours [data-etat=actuel] i{box-shadow:inset 0 0 0 5px var(--vert);background:#fff}.parcours [data-etat=souci] i{box-shadow:inset 0 0 0 5px var(--rouge);background:#fff}.parcours [data-etat=actuel],.parcours [data-etat=souci]{color:var(--encre);font-weight:600}.suivi-ligne{justify-content:space-between;align-items:center;gap:10px;display:flex}.suivi-ligne strong{font-weight:600;display:block}.suivi-ligne small{color:var(--gris);font-size:12.5px}.numero-suivi{background:var(--carte);min-width:0;color:var(--gris);border:0;border-radius:10px;align-items:center;gap:6px;padding:5px 9px;display:inline-flex}.numero-suivi code{text-overflow:ellipsis;white-space:nowrap;max-width:130px;font-size:12px;overflow:hidden}.alerte{background:var(--rouge-doux);color:var(--rouge);border-radius:10px;align-items:flex-start;gap:7px;padding:7px 11px;font-size:13px;display:flex}.alerte svg{flex:none;margin-top:2px}.fenetre .alerte{display:block}.plus summary{color:var(--gris);padding:1px 0;font-size:13px}.plus summary:after{content:" ▾";font-size:10px}.plus[open] summary{margin-bottom:7px}.plus[open] summary:after{content:" ▴"}address span{font-size:13.5px;display:block}.chronologie{border-left:2px solid var(--trait-fort);gap:9px;margin-left:4px;padding-left:13px;display:grid}.chronologie li{font-size:13px;display:grid;position:relative}.chronologie li:before{content:"";background:var(--trait-fort);border-radius:50%;width:9px;height:9px;position:absolute;top:6px;left:-18.5px}.chronologie li:first-child:before{background:var(--vert)}.chronologie strong{font-weight:500}.chronologie span{color:var(--gris);font-size:12px}.articles{gap:8px;display:grid}.articles li{grid-template-columns:26px minmax(0,1fr) auto;align-items:center;gap:9px;font-size:13.5px;display:grid}.articles b{background:var(--carte);border-radius:8px;place-items:center;width:26px;height:26px;font-size:12.5px;display:grid}.articles small{color:var(--gris);font-size:12px;display:block}.total{color:var(--gris);justify-content:space-between;font-size:13.5px;display:flex}.total strong{color:var(--encre)}.choix-commande label{background:var(--carte);border-radius:12px;align-items:flex-start;gap:9px;padding:9px 11px;font-size:13.5px;display:flex}.choix-commande label:has(input:checked){outline:2px solid var(--jaune)}.choix-commande small{color:var(--gris);display:block}.choix-commande input{accent-color:#c79500;margin-top:3px}.rattacher input{background:var(--carte);border:0;border-radius:10px;width:100%;height:40px;padding:0 12px}.assigne{background:#faf9f6;border-radius:12px;justify-content:space-between;align-items:center;gap:10px;padding:9px 13px;font-size:13.5px;display:flex}.assigne select{background:0 0;border:0;font-weight:500}.note-nouvelle{justify-items:end;gap:7px;display:grid}.note-nouvelle textarea{background:var(--fond);resize:vertical;border:0;border-radius:12px;width:100%;padding:10px 13px}.note{background:var(--jaune-doux);border-radius:12px;padding:9px 12px;font-size:13.5px}.note p{white-space:pre-line;overflow-wrap:anywhere}.note span,.historique small{color:var(--gris);font-size:12px}.historique{gap:11px;padding:2px;font-size:13.5px;display:grid}.historique li{display:grid}.message-erreur{z-index:20;background:var(--carte);width:min(520px,100vw - 32px);color:var(--rouge);border-radius:14px;align-items:center;gap:8px;padding:6px 6px 6px 16px;display:flex;position:fixed;bottom:16px;left:50%;transform:translate(-50%);box-shadow:0 10px 34px #24262f2e}.message-erreur span{flex:1}.fenetre{width:min(500px,100vw - 32px);max-height:calc(100dvh - 48px);color:var(--encre);border:0;border-radius:20px;padding:0;box-shadow:0 16px 48px #24262f38}.fenetre.large{width:min(600px,100vw - 32px)}.fenetre::backdrop{background:#24262f59}.fenetre>header{z-index:1;background:#fff;justify-content:space-between;align-items:center;padding:12px 12px 8px 20px;display:flex;position:sticky;top:0}.fenetre h2{font:600 17px var(--police-titre)}.fenetre header button{background:0 0;border:0;border-radius:50%;place-items:center;width:36px;height:36px;display:inline-grid}.fenetre header button:hover{background:var(--fond)}.fenetre-corps{gap:12px;padding:6px 20px 20px;display:grid}.fenetre-actions{justify-content:flex-end;gap:8px;margin-top:4px;display:flex}.fenetre pre{white-space:pre-wrap;overflow-wrap:anywhere;font:inherit;background:var(--fond);border-radius:12px;max-height:260px;margin:0;padding:11px 13px;overflow-y:auto}.destinataire span{color:var(--gris);font-size:12px;display:block}.apercu-fictif{text-align:center;background:var(--fond);min-height:160px;color:var(--gris);border-radius:12px;place-items:center;padding:16px;display:grid}.simule{background:var(--jaune-doux);color:#6b5200;white-space:nowrap;border-radius:40px;padding:1px 9px;font-size:12px;font-weight:500}.reel{background:var(--vert-doux);color:var(--vert);white-space:nowrap;border-radius:40px;padding:1px 9px;font-size:12px;font-weight:500}.connexions{gap:8px;display:grid}.connexions li{background:#faf9f6;border-radius:12px;gap:2px;padding:10px 13px;display:grid}.connexions li>div{justify-content:space-between;align-items:center;gap:8px;display:flex}.formulaire label{color:var(--gris);gap:3px;font-size:13px;font-weight:500;display:grid}.formulaire input,.formulaire select,.formulaire textarea{background:var(--fond);width:100%;min-height:40px;color:var(--encre);border:0;border-radius:10px;padding:8px 12px;font-size:14.5px;font-weight:400}.formulaire textarea{resize:vertical}.deux-colonnes{grid-template-columns:1fr 1fr;gap:12px;display:grid}.connexion{background:var(--fil);place-items:center;height:100%;padding:16px;display:grid}.connexion form{width:min(360px,100%);box-shadow:var(--ombre);background:#fff;border-radius:20px;gap:14px;padding:26px;display:grid}.connexion .logo{font-size:24px}.connexion .logo small{font:500 12px var(--police-texte);color:var(--gris);margin-left:3px}.connexion label{color:var(--gris);gap:3px;font-size:13px;font-weight:500;display:grid}.connexion input,.connexion select{background:var(--fond);width:100%;min-height:42px;color:var(--encre);border:0;border-radius:10px;padding:8px 12px;font-size:16px;font-weight:400}@media (max-width:1180px){.dossier,.dossier[data-fiche=false]{grid-template-columns:minmax(0,1fr)}.dossier .fiche,.dossier[data-fiche=false] .fiche{display:none}.dossier[data-fiche=true] .fiche{z-index:4;width:min(380px,100%);display:grid;position:absolute;inset:0 0 0 auto;box-shadow:-10px 0 34px #24262f24}.fermer-fiche{display:inline-grid}}@media (max-width:760px){.espace{grid-template-columns:minmax(0,1fr)}.app[data-mobile=dossier] .liste{display:none}.app[data-mobile=dossier]{grid-template-rows:minmax(0,1fr)}.app[data-mobile=dossier] .barre,.app[data-mobile=liste] .dossier,.app[data-mobile=liste] .vide-centre{display:none}.liste{border-right:0}.retour{margin-left:-6px;display:inline-grid}.conversation-haut{gap:7px;padding:7px 10px}.conversation-haut .avatar{width:36px;height:36px;font-size:13px}.statut-pilule select{max-width:104px;font-size:12.5px}.fil{padding:10px 12px 14px}.bulle{max-width:86%}.composeur{padding:7px 10px 9px}.composeur-saisie{flex-wrap:wrap;justify-content:flex-end}.composeur-saisie textarea{flex-basis:100%;font-size:16px}.bouton-envoi{height:40px;padding:0 13px}.dossier[data-fiche=true] .fiche{width:100%}.deux-colonnes{grid-template-columns:1fr}}.titre-securite{font:600 18px var(--police-titre)}.qr{border-radius:12px;justify-self:center}.cle-manuelle{overflow-wrap:anywhere;background:var(--fond);border-radius:10px;padding:8px 10px;font-size:12.5px;display:block}.connexion{overflow-y:auto}